Just the FAQs.
We realize you may still have a few questions. Luckily, we have all the answers.
Grab a Game organizes adult pickup games for your favorite sports so you can play on your schedule! Choose from over 40 different weekly events. You can be a regular or try a new game each week. Our events are conveniently scheduled on weeknights and weekends.
Males and females 19 or older of all skill levels are invited to play! There is no required gender ratio. Our hosts do a great job creating even teams for well-matched games. There are no referees, which means players participate with good sportsmanship. We aim to make everyone from people playing for the first time to people who have been playing a long time feel welcome at these games. Most events are for everyone, but for our volleyball games we offer specific skill levels so you can play in a game that’s best suited for you.
We launched our new registration platform in April of 2019. Sign up for our games through GrabAGame.com or through the Grab A Game app. Our system is built by MindBody, a reputable and popular platform used by gyms nationwide. Transactions are secure and we can provide a higher quality experience for our customers.
Formerly, we used Meetup.com to organize our events. We’ve outgrown that platform as it limited how we served our customers. These Meetup pages are still active to advertise our games, but we do not consider Meetup RSVPs official until participants pay and register through Grab A Game.
There’s no need to RSVP through Meetup and register through Grab A Game.
Yes, you can. However, this option is not available on the Grab A Game App. To sign up a friend, log into you account on grabagame.com from a browser. Once logged in, navigate to the game you want to register for on the schedule. Click on Sign Up Now and you’ll have the option to sign up for yourself or someone else.
Most players sign up by themselves. Some people sign up with a friend or two. And from time to time, full teams sign up – great for practice! But don’t be shy if you sign up solo! By the end of the event, you’ll have a bunch of new friends.
Each event is priced differently based on the location, capacity, and sport. Check the specific event’s details for pricing and payment information. You can expect to pay $10-$15 per person for most 2-hour events.
Most of our events are two hours long and each player is guaranteed about an hour of playing time – sometimes more! RSVPs are capped for each event to make sure those who attend get to play. Our hosts do a great job of keeping games moving so you don’t have to worry about fighting to get a spot in the game.
Our cancelation policy is built to encourage people to sign up early, but allow for customers to change their registration in case something comes up. You will automatically receive a credit on your account if you cancel two or more hours before the game starts. Simply log into your account on GrabAGame.com or the Grab A Game app and click on cancel for the game you are registered for.
When you RSVP, you’re taking a spot from a limited-number of attendees. We’re counting on you to be there so we can play the event as planned. We cannot offer refunds if you change your mind less than two hours before the event starts. No shows will not receive a refund or credit.
If you are using a promotional pass or monthly membership, the cancelation policy still applies. You may incur late-cancelation fees if you cancel less than 2 hours in advance or a no-show fee if you fail to attend an event you are signed up for. Multiple offenses may result in your pass or membership being revoked.
Our events may be cancelled due to weather, low expected turnout, or other reasons beyond our control. If this happens, you will receive a refund. In some situations, we may leave the game on your account if you are a regular player with us.
Promotional pass and monthly membership holders will not receive a refund. However, if there have been multiple cancelations while using a pass or membership, please reach out to Lynn@chicagosocial.com for a partial refund or extension of your pass.
Check the confirmation email after you register to know the surface you will be playing on and if there is any specific gear you need to bring. For most events, we recommend wearing athletic clothing.
For most events, all you need to bring is yourself! However, depending on the event, you may prefer to bring sport-specific shoes, equipment – such as a bat or a hockey stick, protection – such as shin guards or a mouth guard, or your own ball. Double check the confirmation email after you register to see if anything is suggested.
Show up 10-15 minutes early. The games will begin at the time posted for each event. All participants are expected to play the whole time. Games are not structured for a “drop-in” setting.
Check in with the Grab A Game Host when you arrive. Some locations may require you to check in with an ID at the front desk. Check your confirmation email for these details. If space is available, you may begin warming up and stretching before the event begins. We will provide everything needed for a game.
Your payment helps to cover the rental costs, the hourly pay for your event host, equipment costs, administrative costs, and ensures a well-organized event.
Tell your friends! Let other people know by giving us a good review on social media outlets. Additionally, you may occasionally receive an email asking for your rating of an event you attended. Share these events on Facebook to let others know where you are playing.
Absolutely! We will never share your email address with other parties. You can control your email and text message settings through your Grab A Game account. Registration confirmation emails and receipts for payment will always go out, but you can opt in or out to other promotional emails. We use an advanced email and text message system designed to send you notifications customized for you – such as birthday promotions, occasional discounts, and information about games we think you’ll enjoy.
Typically, you’ll find out that you have a spot 2 hours or more in advance of a game, because that is the cutoff for other players to drop out without losing their payment for the game. However, sometimes people late-cancel and a spot opens up closer to game time. The system is a bit manual, because if you are on the waitlist, you’ll need to keep an eye out for an email letting you know you’ve been added to the game or you need to check on the Grab A Game app to see if your status has been changed from waitlist to having a spot.
We do not issue refunds if you pay to be on the waitlist and don’t get a spot, but your payment automatically becomes a credit on your account to be used the next time you book a game of the same price with us. However, if you don’t get a spot and you know you won’t be able to play with us again, you can request a full refund by emailing Lynn@chicagosocial.com.